The Home Care Inc. - 1628 Words

. PURPOSE The purpose of the Generations Home Care Inc. Transportation Policy is to inform all staff members and clients about the primary functions and guidelines relating to transportation. This policy will help generate more reliable clientele and customer satisfaction. 2. SCOPE a. This policy applies to all organization’s employees, management, and customers. b. This policy describes the organization’s objectives and policies regarding Maintaining satisfactory customer service. c. If the policy is not followed there will be other actions to consider. Policy Breakdown †¢NO SHOW SUSPENSIONS Customers incurring excessive missed trips, as defined in the Policy, are subjected to suspension for a reasonable period of time. Repeated violations of this Policy will cause the length of the suspensions to be increased. The following suspension periods shall apply to violations of this policy that occurs within the same rolling 12 month period. 1st Violation: The customer receives a warning letter 2nd Violation: The customer receives one week suspension. Customer will not be Eligible for subscription (standing order) services for six months. 3rd Violation: The customer receives a 21- Day suspension In addition, subscription service will be cancelled for any customer who is suspended under this policy. Any suspended subscription service customer mustShow MoreRelatedPulse Home Health Care, Inc.1113 Words   |  5 PagesPulse Home Health Care, Inc. has offices on the Northshore and Southshore and their service area includes the following Louisiana parishes: Jefferson, Lafourche, Livingston, Orleans, Plaquemines, St. Bernard, St. Charles, St. James, St. John the Baptist, St. Tammany, and Tangipahoa. Locally owned and operated, Pulse’s multi-disciplinary team of professionals consists of: Skilled Nursing, Home Health Aides, Physical, Occupational, and Speech Therapists. Naturally, there is a physician Medical DirectorRead MorePurpose Of The Generations Home Care Inc.1611 Words   |  7 Pages1. PURPOSE The purpose of the Generations Home Care Inc. Transportation Policy is to inform all staff members and clients about the primary functions and guidelines relating to transportation. This policy will help generate more reliable clientele and customer satisfaction. 2. SCOPE a. This policy applies to all organization’s employees, management, and customers. b. 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